Question 1

Are you actually a 24/7 locksmith?

Accepted Answer

Yes. A live dispatcher answers calls around the clock, every day of the year. We dispatch across Maryland, Montgomery, Frederick, Howard, Prince George’s, and Anne Arundel counties, day or night.

Question 2

Are you licensed and insured?

Accepted Answer

Yes. Recommended Locksmith is fully licensed in Maryland, bonded, and carries general liability insurance. We are happy to provide license and insurance details on request.

Question 3

Will I know what the work costs before you start?

Accepted Answer

Yes. Every call gets an honest, upfront quote before we dispatch, and the quote is confirmed in writing on-site before any work begins. No surprise fees, no upsells, no surcharges sprung on you when the technician arrives.

Question 4

Do you work on cars?

Accepted Answer

We focus exclusively on residential and commercial locksmith services, homes, apartments, condos, businesses, offices, and multi-unit buildings. We do not perform automotive key programming, transponder chip work, or ECU diagnostics.

Question 5

Will you damage my lock to get me back inside?

Accepted Answer

Almost never. The vast majority of our home and office lockouts are opened with non-destructive techniques like single-pin picking, decoding, or bypassing. Drilling is a last resort and we always discuss it with you first.

Question 6

What is the difference between rekeying and replacing a lock?

Accepted Answer

Rekeying changes the internal pins of an existing lock so old keys no longer work. Replacement swaps the entire lock for new hardware. Rekeying takes less time and costs less; replacement makes sense when the existing lock is worn, low-quality, or you want to upgrade to a stronger or smart lock.

Question 7

Do you install smart locks?

Accepted Answer

Yes, we install Schlage Encode, August, Yale Assure, Kwikset Halo, Level, and other major smart locks. We handle door prep, alignment, app pairing, user codes and auto-lock settings before we leave.

Question 8

Do you serve commercial buildings?

Accepted Answer

Yes. We design and install master key systems, electronic access control, panic bars, and commercial-grade hardware for offices, retail, medical, and multi-unit buildings throughout Maryland.

Question 9

Which areas do you serve?

Accepted Answer

We serve five Maryland counties across Maryland: Montgomery, Frederick, Howard, Prince George’s, and Anne Arundel. That includes cities like Rockville, Bethesda, Silver Spring, Gaithersburg, Frederick, Columbia, Ellicott City, Bowie, College Park, Laurel, Annapolis, Glen Burnie, Severna Park and many more.

Question 10

Do you offer warranties?

Accepted Answer

Yes. Workmanship is warranted for 90 days, and most hardware we install carries a manufacturer warranty of 1 to 5 years (lifetime on selected high-security cylinders). Warranty terms are listed on every invoice.

Locksmith Questions, Answered

All FAQs

Still have a question?

Locksmith Questions, Answered

All FAQs

Are you actually a 24/7 locksmith?−

Are you licensed and insured?+

Will I know what the work costs before you start?+

Do you work on cars?+

Will you damage my lock to get me back inside?+

What is the difference between rekeying and replacing a lock?+

Do you install smart locks?+

Do you serve commercial buildings?+

Which areas do you serve?+

Do you offer warranties?+

Still have a question?